Updated: October 10th, 2008
Keep reading for a response and followup to some of the questions posted in our iTunes App Store reviews.
Some of the reviews on the iTunes App Store have given some useful
suggestions - that's fantastic and I hope more people will share their
ideas for ways the app can be more useful.
Along with the helpful bits, there have been a few comments in the App Store that made me want to respond. Unfortunately Apple doesn't give a developer any way to do so, other than posting a review for their own product which doesn't seem ethical to me... so I'd like to respond a bit here.
Regarding the fear that we may 'lose interest at any time', that's not likely. I've been doing the Web site for 10 years now - it's a fixture in the Vegas Web community and it's not going anywhere and neither is Vegas Mate. Hopefully that track record will help to inspire some confidence that the updates will come - we've released two already in the past 3 weeks, mostly to add additional content.
We are always updating our content - it comes from several sources including the LVCVA (Las Vegas Convention and Visitors Authority), company PR info, personal experience and other sources. Keeping on top of it can be tough, yes... but not impossible and we've been doing it for a long time. The next year or so will bring several new projects online such as Encore, City Center and others. They'll be part of Vegas Mate as will everything else in the pipeline for Las Vegas.
Another reviewer bemoaned the fact that we cover casinos, along with their restaurants and other amenities. That is absolutely correct - that is what we cover and that's what the application description says. We've never given any other impression and we have no plans to include anything that isn't part of a casino project. Vegas Mate is designed primarily for tourists visiting The Strip, Downtown or some of the off-Strip casinos that we cover.
One of the biggest new features we are working on right now is the ability for you as users to submit, read and share reviews of anything in the database. This should be an exciting way for everyone to participate and share their own experiences. I can't wait to see what you guys come up with.
My goal is to create a great app that helps people - something that I would want to use myself. With your feedback and support, Vegas Mate can only improve.
Along with the helpful bits, there have been a few comments in the App Store that made me want to respond. Unfortunately Apple doesn't give a developer any way to do so, other than posting a review for their own product which doesn't seem ethical to me... so I'd like to respond a bit here.
Regarding the fear that we may 'lose interest at any time', that's not likely. I've been doing the Web site for 10 years now - it's a fixture in the Vegas Web community and it's not going anywhere and neither is Vegas Mate. Hopefully that track record will help to inspire some confidence that the updates will come - we've released two already in the past 3 weeks, mostly to add additional content.
We are always updating our content - it comes from several sources including the LVCVA (Las Vegas Convention and Visitors Authority), company PR info, personal experience and other sources. Keeping on top of it can be tough, yes... but not impossible and we've been doing it for a long time. The next year or so will bring several new projects online such as Encore, City Center and others. They'll be part of Vegas Mate as will everything else in the pipeline for Las Vegas.
Another reviewer bemoaned the fact that we cover casinos, along with their restaurants and other amenities. That is absolutely correct - that is what we cover and that's what the application description says. We've never given any other impression and we have no plans to include anything that isn't part of a casino project. Vegas Mate is designed primarily for tourists visiting The Strip, Downtown or some of the off-Strip casinos that we cover.
One of the biggest new features we are working on right now is the ability for you as users to submit, read and share reviews of anything in the database. This should be an exciting way for everyone to participate and share their own experiences. I can't wait to see what you guys come up with.
My goal is to create a great app that helps people - something that I would want to use myself. With your feedback and support, Vegas Mate can only improve.
Update: A user posted a review that indicated they had some problem with 'wrong numbers'. I don't know what this refers to specifically - if that user reads this, please drop us a line. We re-verify all of our phone numbers at least quarterly. In my own common usage of the app recently, of the places I called, I did not have any incorrect numbers. If there are errors, our top priority is to get them fixed so please let us know. We will be re-verifying all of our numbers again for v1.1, to be released in late October 2008.
