Support / Frequently Asked Questions
- How do I reload Vegas Mate?
- Sometimes you may want to reload Vegas Mate on to your device - perhaps you're experiencing a crash or have been directed to do this by us for support reasons. As long as you are using the same iTunes account you used to purchase Vegas Mate, there is no charge for re-downloading applications from iTunes.
Here's a support article from Apple on how the process works: http://support.apple.com/kb/HT2519.
A small number of users have reported repeated problems installing content updates. It appears related to corrupted downloads and sometimes the above reload process can help. We are actively looking into these issues with an eye for resolving them in the next update.
If you're still having trouble or need any assistance, please don't hesitate to contact us for support via email at support@ratevegas.com. We're happy to assist you and want you to love Vegas Mate.
